Communicate Seamlessly
From any voice enabled device to any vital system or organizations
Zero Confusion And Chaos
Coordinate with confidence across different organizations and agencies
to avoid chaos and establish a seamless response.
Connected Intermodals
    Link Vital Operations and Business Functions.
    Unify Ground, Air and Marine Communications.
    Optimize Passenger and Freight Movement
Save Time – and Lives
Connect responders and dispatchers with incident managers across multiple teams and broad geographies regardless of the scale of the emergency.
UNIFYING MISSION-CRITICAL OPERATIONS
Deploy highly scalable IP/SIP-enabled radio-telephony platforms to instantly link global airline operations with ground-to-air and ground-to-ground communications.
Unlock Your Operations Potential

    Mobilize Your Workforce with Mobile Radio Access
    Unify Your Land-Mobile Radio, Voice and IP Traffic
    Implement Location Independent Consoles
    Employ Local and Global Survivability

UNCHAIN YOURSELF UNLEASH YOUR POWERS

Unmatched Blend of iNEMSOFT’s Applications and Microsoft® Surface™ Pro Portability

serving airline ground-to-ground and ground-to-air operations with innovative software solutions.

  • • Enterprise scalability
  • • Five nines uptime
  • • Business resumption
  • • Unique call queuing
  • • Multiparty audio conference
  • • Fixed, mobile and tablets
  • • Radio-telephone soft-console
  • • Select & unselect radios
  • • Automatic call distributor

Who

Airline dispatchers. Load planners. Maintenance control. Flight operations. Ground operations.

How

On premise or cloud, Avaya Aura, COTS SIP-PBX compatible, third-party applications, IP/SIP Network and without the complexity of multicast.

Where

Deploy to operations command center, aircraft flight decks and remote airports. Enable mobile airline users and add above and below wing users.

Why

Easily connect, conference and collaborate with anyone, any device, anywhere at anytime

COMMERCIAL AIRLINES

Upgrading an airline’s ground-to-ground and ground-to-air voice and radio communications system

Case Study

The Challenge

The radio-based operations control system serving this airline supports tens of geographically dispersed regional and national airports. But the organization’s aging infrastructure has several limitations. It lacks room for growth. Some components are at their end of life and no longer supported by manufacturer. The airline lacks failover capabilities to protect communications in the event of an outage in its primary data center. In addition, its radio operations are unable to benefit from previous technology investments, including a dual-carrier MPLS network, geographically diverse data centers, virtualized servers and desktops, mobility capabilities and voice over IP.

The Solution.

iNEMSOFT, in partnership with Avaya, is replacing the airline’s current radio operations control system with ClassOne® iCAS Radio Servers, IP Radio Gateways and Consoles – providing dial access to the airline’s corporate Avaya Aura® voice network and contact center. Radios will receive feature-rich, multimedia, multimodal communications and collaboration services from the Avaya Aura Core.

The Benefits.

By integrating radio communications directly into the airline’s Avaya Aura communications infrastructure, iNEMSOFT allows all airline personnel (dispatchers, load planners, pilots, ramp personnel, field crews, maintenance control and operation groups) to communicate seamlessly on a single, highly scalable IP/SIP-enabled radio-telephony platform. It’s a solution that boosts collaboration, speeds decision making and shortens response times. The airline can support reliable and sustained growth, with comprehensive failover protection for improved availability. Radio users benefit from rich new communication features and can communicate seamlessly with any Avaya Aura endpoint – making and receiving calls and participating in collaborative communication sessions. Since most of the critical components are part of the Avaya Aura network, the airline will eliminate the need to update its costly, aging radio infrastructure. The result is a powerful, low-cost solution that can grow as the airline grows.
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