Communicate Seamlessly
From any voice enabled device to any vital system or organizations
Zero Confusion And Chaos
Coordinate with confidence across different organizations and agencies
to avoid chaos and establish a seamless response.
Connected Intermodals
    Link Vital Operations and Business Functions.
    Unify Ground, Air and Marine Communications.
    Optimize Passenger and Freight Movement
Save Time – and Lives
Connect responders and dispatchers with incident managers across multiple teams and broad geographies regardless of the scale of the emergency.
UNIFYING MISSION-CRITICAL OPERATIONS
Deploy highly scalable IP/SIP-enabled radio-telephony platforms to instantly link global airline operations with ground-to-air and ground-to-ground communications.
Unlock Your Operations Potential

    Mobilize Your Workforce with Mobile Radio Access
    Unify Your Land-Mobile Radio, Voice and IP Traffic
    Implement Location Independent Consoles
    Employ Local and Global Survivability

CLASSONE® IEXTREME®

RADIO-TELEPHONE MOBILE AND PTT COMMUNICATOR

The CLASSONE iExtreme® SIP-Based Radio-Telephone mobile PTT application takes emergency handling, rapid personnel deployment and dispatch management to the next level. Mobilizing mission-critical communications channels is vital to the survival and growth of every organization. Unlike legacy radio dispatch console technologies, the iExtreme enables dispatchers, field operators, managers and executives an immediate and unassisted access to every radio and telephone channel in real-time for faster response and decision-making. This application along with our SIP-Based Console applications can be deployed to a cloud architecture managed by INEMSOFT’s ClassOne® Endpoint Manager®. The Endpoint Manager provides mobile devices with provisioning data, firmware, setting files, and ctivation. This architecture allows secure, remote and instant communications with field operators and dispatch personnel. The iExtreme Mobile PTT application supports call center ACD Agent functions allowing an organization to optimize and manage its workforce using call center best practices and tools. Managers are now capable of monitoring workflow, call distribution, call volume, tracking of call statistics and identifying peak call times and events to steer occupancy level within the network and field operations.

HIGHLIGHTS

  • Unique multi-radio “unselect”
  • Broadcast and emergency groups
  • Transmit and receive DTMF tones
  • Radio PTT and telephone calling
  • Radio speed-dial color notifications
  • Radio frequency and channel control
  • Microphone/speaker audio controls
  • Hotline and public announcements
  • Secure user authentication
  • Intelligent built-in SIP softphone
  • Call center ACD agent functions
  • Software-based radio voting
  • Radio voting group management
  • Broadband PTT integration
  • Inbound/outbound call history
  • Secure user authentication
  • Intelligent built-in SIP softphone
  • Call center ACD agent functions
  • Software-based radio voting
  • Radio voting group management
  • Broadband PTT integration
  • Multi-radio monitor scalability
  • Server health status monitor

FEATURES

CALL WAITING

The call waiting screen allows the user to be fully aware of all concurrent inbound phone and radio calls so that you address calls based on critical information. Includes one-touch tools such as call arrival times, priority, number of call attempts, caller id, call state swipe to transfer, answering and dropping calls, and automated priority background color to differentiate between call types.

CALL STACK

The ‘Operate Stack’ and ‘Monitor Stack’ allow users to manage their active telephones and radio calls with a one-touch swipe right to Operate and swipe left to Monitor feature. The active stack uses a color indicator for visual identification, as well as a full telephony suite of tools such as Mute, Hold, Conference, Transfer and End Call, audio volume control sliders on both stacks, and the ability to operate to talk while monitoring other calls at the same time

SPEED DIAL

Users can configure the most frequently used destinations to be on the speed dial list by simply tagging the preferred contact. Speed dial icons can be rearranged as needed, and users can trigger a call by simply tapping on the icon. Speed dial cells have indicators to visually represent any audio activity. In addition, a presence indicator will display real time information to show the status of the speed dial contact.

KEYPAD

iExtreme® comes with its own keypad interface with an autocomplete suggestion service based on the corporate directory, independent of the mobile device records. As-you-type suggestion shortcuts are displayed to speed up and enhance the user experience. DTMF is supported with tone operated devices such as radio base stations, voicemail, public institutions and emergency services.

MORE

The More button contains many additional features and tools such as user online status (aka Call Center ACD Ready, Work Not Ready, and Not Ready), network connectivity status to ClassOne® server, SVR and SIP session registration, inbound and outbound dynamic history records, Emergency broadcast, and the iExtreme App Settings including Endpoint Manager configuration, and much more.

CONTACT LIST

Corporate directory records can be imported directly into your profile upon login or you can create your own. Either way all records are synchronized with the ClassOne® database to ensure availability as well as stored locally on the device to ensure business continuity during outages. Users can receive tailored phone, radio and group records to their devices.

HISTORY

Includes an archive of all inbound and outbound calls within the iExtreme® application. Call history records are stored locally on the mobile device and synchronized with the ClassOne® database server for future reference. History records encapsulate full contact and call details such as timestamp, date and call duration for user validation.

SETTING

Provides a secure link to the cloud-based Endpoint Manger® server for user access authentication and mobile endpoint activation. Users can switch features on and off, for example enabling Monitor Conference feature to monitor many radios at the same time, configuring the application to run over VPN or LTE/WIFI, setting up SIP account configurations, and much more.

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