Experience an operator console that puts you in the driver’s seat
Software-based iNEMSOFT ClassOne® Operator Consoles help you manage both radio and phone calls through a single interface. Using easy-to-navigate menus, you will be able to take radio and telephone calls, route, conference, record, transfer and control calls of any type – regardless of their source or urgency level.
Selected as a strategic solution sold by Avaya and its channel partners
iNEMSOFT ClassOne® Consoles for IP/VOIP or SIP deployments enable connectivity to both Avaya Aura® telephony networks and legacy radios and dispatch systems, including support for analog, digital and narrow band radios. The iNEMSOFT ClassOne® Console client can install and run on various Windows-based computers, tablet PCs, and embedded Windows or thin-client devices.
The iNEMSOFT ClassOne® Touch-Screen PC Console is available in various models and screen sizes for mission-critical telephone and radio dispatch operations. It is distinguished from standard PC systems by its silent operation and greater stability, sturdy aluminum housing and lack of moving parts.
It is designed with consumer and industrial interfaces (USB 2.0, RS232, RS485), two 10/100/1000 Mbps network ports, integrated Wi-Fi (a, b, g, n), a resistive touch-screen display and a powerful audio amplifier with 2x2W speakers. The console is available in 8-inch, 15-inch, 17-inch and 19-inch screen sizes. Additional screen sizes (10, 12, 23 and 40 inches) are available with custom orders.
A user-friendly interface provides command and control for various media operations and system functions. Back-office workers or dispatchers have push-to-talk connectivity to radios and other system endpoints and can receive normal and emergency calls from both radios and the voice network. Operators can conference, transfer and control various connected media channels from a touch-screen featuring large, programmable icons that make it easy to navigate different menus and features.
Our consoles can be configured to function with standard Avaya IP H.323 or SIP telephones, digital telephones, or as a SIP-based soft console installed anywhere in your IP/VOIP network, allowing for location independence with minimum hardware replication. This flexibility lowers deployment costs for remote response teams, regional staff and virtual operation centers. You can unify radio and telecommunication resources across various business units and overcome the constraints of traditional legacy hardware.
iNEMSOFT ClassOne® Consoles are backed by a comprehensive team of specialists who will help you get the most out of your investment.