Centrally manage IP/SIP phone endpoints across a global network
iNEMSOFT ClassOne® Endpoint Manager makes it easy to administer IP and SIP phones, soft phones and gateways across multiple communication servers around the globe. Our software puts you in the driver’s seat and simplifies even the most complex tasks.
Selected as a strategic solution sold by Avaya and its channel partners
The enterprise management server enables building effective disaster recovery practices by applying precise rules for operations, management, discovery, validation and remediation of Avaya IP Telephone endpoints.
The iNEMSOFT ClassOne® Endpoint Manager helps you improve the continuity and operational performance of your business by applying precise rules for the operation, management, discovery, validation and remediation of Avaya IP/SIP telephone endpoints. In addition to Web-based administration, our application incorporates transaction reporting, telephony state and event monitoring, database and cache management, SNMP data, and alarm and event reporting.
The iNEMSOFT ClassOne® Endpoint Manager incorporates an easy-to-use, 360-degree graphical dashboard showing all telephone endpoints on your network. You’ll see the status, distribution and the precise number of registered endpoints for each managed serving site and switch site.
The iNEMSOFT ClassOne® Endpoint Manager can be economically scaled from a small local implementation to an enterprise-wide solution that is capable of managing large volumes of telephone setting requests and firmware downloads.
iNEMSOFT ClassOne® Endpoint Manager allows you to perform switch over operations and to manage configurations centrally, including serving site, line of business, firmware versions, telephone groups, profiles and switching-site assignments – on demand and automatically. You can globally manage all initialization processes, routine restoration of services and management of a telephone endpoint or group of endpoints. Fail over settings and rules can be applied to an individual telephone endpoint, a group of telephones or an entire line of business.
System administration and configuration information is maintained in a relational database that imposes centralized control and reduces data redundancy and inconsistencies. You’ll realize improved data integrity and more efficient data management. You can easily add or remove IP telephones from the database and change the configuration settings you store.
The iNEMSOFT ClassOne® Endpoint Manager can be configured with redundant servers for higher availability and can be distributed or virtualized to multiple sites across multiple servers for disaster recovery and business continuity. Service failures and alarms are reported to the network management toolset, e.g. SNMP Manager, as well as to the Endpoint Manager relational database. This allows you to view system alarms and to respond promptly to critical events. In addition, you can configure each IP telephone for fail over to multiple instances of Avaya Aura® Communication Manager for improved business continuity.
The iNEMSOFT ClassOne® Endpoint Manager delivers powerful features to benefit your organization – improving up time, productivity and performance.
iNEMSOFT ClassOne® Endpoint Manager is backed by a comprehensive team of specialists who will help you get the most out of your investment.